Port Jervis AUTO REPAIR

Friendly, down to earth and extremely efficient service. Knowledgeable Mechanics. Very detailed and in depth diagnostic.

I never disagreed about the tires. Yes, I needed them. My issue was that I was never shown the tires that were ordered and the tie rods were perfectly fine. Any honest mechanic that actually looked would tell you that it was the ball joint. After the ball joint was replaced, the wheel worked properly and the alignment was able to be completed elsewhere. What would have happened if I let 1st Class replace all of my tie rods (which is normal practice) and obviously this would NOT have fixed the wheel so it would have been an extra charge to do the actual work/replacement that was required...the replacement of the ball joint. Don't take issue with me, take issue with your mechanic for either being completely without experience of telling the difference or possibly being shady! Your mechanic took my vehicle for a drive and popped the hood without my knowledge until after the fact! That's when I was asked to sign the consent form....after it had already happened....again appears very shady! I'm sharing my experience as it happened. Look at your employees to blame and not the customer who was too smart to fall for the nonsense! I'm not the only one who knows your people did wrong!

Many,many,many trips and phone calls to address the SAME issue and guess what?! RAPED for 6K and the problem was NEVER fixed! IN fact, the car was sold and purchased by a REAL mechanic who advised us the parts we were charge for... NEVER REPLACED! I will NEVER,EVER be back and will absolutely NEVER refer this crooked shop!

Excellent shop. Hard to find a good honest shop , there work is top notch. Very honest and trustworthy, will be my go to shop from now on. Ronnie is excellent at explaining and understanding. Would highly recommend.

They take pride in their work. Love it

First Class always puts their customers first. Very professional and great work. If you are looking for an honest good shop...Go Here!

Thank you for the great service

Left a happy customer! They fit me right in for an alignment. They knew there stuff and the staff was very friendly. Plenty to do while you wait and the bathroom is clean! I will recommend 1st class to friends and family and will be returning for all my repair needs in the future!