Port Jervis AUTO REPAIR

Always first class service. Everyone is very friendly and cordial. Strongly recommend them to anyone who has car problems.

Very convenient location, very easy to get an appointment. I received a text reminder about the appointment which was nice. Every person that I met was super friendly and I was offered coffee while I waited. Any of the employees who came into the waiting area had a smile. My NYS inspection was very thorough and I even received a detailed follow up report. I highly recommend this business!

They are friendly and polite and courteous in completing your needs in vehicle repair.

I was referred to this shop by people at the gym I go to and I see why they're highly recommended. I took my 2020 Honda Crv in for a routine maintenance oil, filter etc etc , I like the fact that the mechanics send photos of everything they inspected and worked on to show the process of what they have done. I had mentioned about an alignment issue with my car that the Honda Dealership kept telling me that my concern was incorrect that it was fine which I already knew off the bat it wasn't they didn't even do a test to confirm my concerns because I had to replace the same rear tires TWICE LAST YEAR WHICH IS CRAZY, I spoke with Gladys on the phone and she assured me that it will be looked at and they will do FULL INSPECTION on the vehicle to see what else they find. Sure enough as we all knew the car needed an alignment BADLY and I was happy they did the diagnostics to show me what it looked like which was awesome. Customer service was Awesome especially the guys at the front desk which were very helpful with communication and guidance. I will definitely bring my 2nd car here next month no doubt I highly recommend this shop to anybody who needs there car fixed.

Friendly atmosphere,fast service and great mechanic.I would recommend to my friends .

1st Class Auto is exactly that! Professional, courteous, reliable and down to earth. If you need reputable mechanics, this is my recommendation!

I truly cannot stress enough how highly I recommend 1st Class Alignment & Repair, they are, hands down, the best auto repair shop around. They’re honest, transparent, incredibly knowledgeable, and they keep you updated every step of the way. Most importantly, they’ll work with you when you’re in a pinch. We had a situation where we hit a deer, and our car ended up needed a fair amount of body work and needed to head to another auto body shop for an extended period. Unfortunately, during that time, our inspection expired. The very same day we finally got the car back and drove it home, we were pulled over for the expired inspection. I called around a few places and they couldn't take us; I reached out to 1st Class Alignment & Repair, explained the situation, and they immediately understood the stress we were under, they got us in that same day and completely took care of us. Since then, they’ve become our go-to shop. I can’t thank them enough for their outstanding service and professionalism. They’re the real deal and I recommend them without hesitation.

Always willing to fit me in no matter when I call. Very nice and communicate well. Would recommend to all!

Fast, friendly service! Looked over my vehicle and let me know what would be needed in the near future. Thanks for the honesty!