Mon - Fri: 8:00 AM - 5:00 PM

Port Jervis AUTO REPAIR

4

Good job i believe Thought miles services comes with a oil change because I sure didn’t get one

Hello thanks for your review, 60K doesn't include an oil change as oil is based on need off last service However I do see our notes that your sticker was illegible therefore we should have asked you if you wanted one based on need since last oil change.. I have discussed this with team and thank you for bringing it to my attention! We are always striving to be our best..

- 1st Class Alignment & Repair
5

Thank you for always handling my auto needs in a timely manner.

5

Good work, Trustworthy and very nice employees, Great rates and prices. Would recommend to anybody.

5

Brought my vehicle since was performing unusual while driving. They retighten my spark plugs and changed my valve cover gasket and issue is resolved. Satisfied customer, great shop and trustworthy

5

5

I want to thank the team at 1st Class Alignment for coming to my rescue when my brakes totally failed Monday night. Alex was so helpful, understood my situation and got me in the next day. They stayed past closing to install a new brake line and fill up on brake fluid. The next day Gladys arranged a ride from my hotel to fetch the car since I was otherwise stranded. It's wonderful to interact with caring people; this was my best experience at a car shop. You saved our Christmas trip. I wish you guys were in Knoxville, I would do all my service with you.

5

Best place I’ve been to in awhile.

5

Everyone inside of this shop are very friendly and honest. I LOVE the whole computerized system the shop uses to show the customer photos of where there are major or potential trouble spots to pay attention to on your vehicle for repairs. I highly recommend this shop for any repairs needed.

1

NOT AN HONEST BUSINESS!!! I brought 2 of my vehicles to them for servicing multiple times and at first I was happy with the quick service and friendly environment but it seemed as if each time I went the prices for things would sound astronomical and unbelievable. For the last visit I was told that I needed and exhausted manifold and that it would be $2,100. I didn't feel right about this being that they have already charged me at least $4,000 split between several visits to fix this same exhaust. They could have given me a whole new one for this price but anyway I went to a different shop to find out that an exhaust manifold is only $675 and got another quote for $750. So first class was attempting to over charge me by $1,400!!! I know in my gut that they have been doing this the entire time. They would charge me $900 to weld my exhaust and by the next month it would break again and they would say it's a different spot and charge me hundreds to thousands more. I would never go back there and I recommend that any one gets a second quote before hiring them.

3

Hey Steven we did free work on your car twice, can you explain why only a 3 star review for us helping you? We strive for a 5 star review as we always go above and beyond. Thank you

- 1st Class Alignment & Repair
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