Mon - Fri: 8:00 AM - 5:00 PM

Port Jervis AUTO REPAIR

750 reviews
(845) 498-0505
29 East Main Street, Port Jervis, NY 12771
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5

5 stars. Best experience. Great staff.

Dear Gary, thank you for your 5-star review! We're thrilled to know you had the best experience with our great staff at 1st Class Alignment & Repair Inc. We aim to provide top-tier service and satisfaction to all our customers. If you have any further questions or need assistance, please don't hesitate to reach out to us at (845) 342-2886 or [email protected]. Thanks again for choosing us! -Gladys Nordlund

- 1st Class Alignment & Repair
5

This was the second shop I walked in on the block. The first one just didn't feel right. I certainly didn't feel welcomed or greeted like at 1st class. They really are 1st class . Bobby and Gladys greeted and welcomed me right away . Their cool clean waiting area with a coffee maker made my wait very comfortable. They checked the schedule right away and accommodated my needs right away . Gladys asked if I was able to wait a very short time while they worked . They were really professional and courteous throughout. Gladys asked if I would allow her to continue training a new employee as she was helping me . Gladys was very articulate clear and kind as she helped and responded to each employee as they referred to her for guidance. Great communicator . I appreciated the way each employee interacted with each other in a manner that showed respect for their job each other and the company they represented. The exterior and interior was well kept and clean . Don't hesitate to call for an appointment or stop in for a service. I'm grateful for finding them and will certainly recommend them to friends.

Thank you so much for taking the time to share your experience with us! We’re truly honored by your kind words and thrilled to hear that you felt welcomed and cared for from the moment you walked in. At 1st Class Alignment & Repair, we strive to create a clean, professional, and friendly environment where every customer feels valued — so your feedback means the world to us. It was a pleasure serving you, and we’re so glad you noticed the teamwork and professionalism of our staff (and our great coffee corner too ☕). We look forward to seeing you again and appreciate you recommending us to your friends — that’s the highest compliment we could receive. — Gladys & Bobby,

- 1st Class Alignment & Repair
5

I just want to start by saying thank you to 1st Class Alignment for taking care of all my family vehicles. The owners are amazing and techs are wonderful and very knowledgeable. Thank you for the Great service. My vehicle feels great 👍

Hi Johnny, thank you for the 5-star review! We're thrilled to hear about your positive experience with 1st Class Alignment. Providing exceptional service and ensuring your vehicle feels great are our top priorities. If you need any further assistance, please don't hesitate to contact us at (845) 342-2886 or [email protected]. Drive safely! -Gladys Nordlund

- 1st Class Alignment & Repair
5

I've been using 1st class for years as well as my family, you guys are truly the best. Always able to fit in for appointments, honest, and never make me feel pressured to get additional work done if something is found wrong with the car. Channing was very patient when I had questions about the work needed and done to the car, attentive and was a pleasure to have as my servicing mechanic for the day.

Dear Ashley, thank you for choosing 1st Class Alignment & Repair Inc. for your car service needs. We appreciate your loyalty and kind words. It's our pleasure to provide a hassle-free and transparent experience. We'll pass along your compliments to Channing. If you have any further questions or need assistance, don't hesitate to reach out! -Gladys Nordlund

- 1st Class Alignment & Repair
5

I've been coming to 1st class for years. Honest business and truly the most polite and patient group if individuals. They make you feel like valued customers and not a dollar sign.

5

The team was friendly, very efficient and professional.

Thank you for the glowing review, Sharpcj8! We're thrilled to hear that you had such a positive experience at 1st Class Alignment & Repair. Providing friendly, efficient, and professional service is our top priority. If you need any further assistance, please don't hesitate to contact us at (845) 342-2886 or [email protected]. We look forward to serving you again in the future! -Gladys Nordlund

- 1st Class Alignment & Repair
5

Excellent service! The staff was friendly, professional, and got my car serviced quickly. Highly recommend!

Jesus, thank you for the 5-star review! We're thrilled to know that you had an excellent experience at 1st Class Alignment & Repair. Providing friendly and professional service in a timely manner is what we strive for. Your recommendation means a lot to us. If you need any further assistance, please don't hesitate to reach out. -Gladys Nordlund

- 1st Class Alignment & Repair
5

Great service

Dear John and Bernadette, thank you for your 5-star rating! We are glad to hear that you had a great experience with our service. If you have any questions or need further assistance, please don't hesitate to reach out to us at (845) 342-2886 or [email protected]. We look forward to serving you again in the future. -Gladys Nordlund

- 1st Class Alignment & Repair
4

Dear Kathryn, thank you for choosing 1st Class Alignment & Repair Inc. We are glad to hear about your positive experience. If you have any questions or need further assistance, please don't hesitate to reach out to us at (845) 342-2886 or [email protected]. We look forward to serving you again in the future. -Gladys Nordlund

- 1st Class Alignment & Repair
5

Great experience. Quick service. Helpful and knowledgeable customer support. My car was inspected within the hour!

Thank you for your wonderful review, Sheila-Rebecca! We're thrilled to hear that you had a great experience with us, from our quick and efficient service to our helpful and knowledgeable customer support. We pride ourselves on providing top-notch service, so it's great to know that we met your expectations. If you have any other car maintenance needs, don't hesitate to reach out to us at (845) 342-2886 or [email protected]. We're here to help! -Gladys Nordlund

- 1st Class Alignment & Repair
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29 East Main Street Port Jervis, NY 12771 (845) 342-2886
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