Mon - Fri: 8:00 AM - 5:00 PM

Port Jervis AUTO REPAIR

5

Excellent work! Great establishment to have your car serviced Gladys and Eric are very knowledgeable when it comes to what service your vehicle needs

5

5

Customer service exceeded my expectations. Very knowledgeable and kind. Hands down will return for any other work to my vehicle.

4

4

Thanks for the review, Appreciate it.

- 1st Class Alignment & Repair
5

Work completed to satisfaction in a timely manner. Staff always friendly and helpful.

5

Friendly staff, good job in fixing coolant leak, no complaints.

2

Way to expensive and the upsale is ridiculous

Hello Allen, Thank you for your review. Unfortunately as you know everything in this day and age is expensive and difficult in all industries. With inflation, cost of labor and parts are up to unbelievable levels. But now with all that said we also pride ourselves in providing great value for the cost of service. Our technicians have a combined experience of over 150 years, we provide them with continued training and have updated equipment and diagnosis tools to deliver an accurate and professional service to our customers. We understand that everyone works hard for their money and we do not take that lightly when they entrust us to service their vehicle. In regards to the up sale we believe most people have no idea the actual condition of their vehicle and entrust us as the professional to advise them of everything needed or recommended for safety and maintenance. A well maintained vehicle can save a person thousands in the long run in repair bills. As you may know we just advised of the needs with a no pressure approach so all our customers can be informed to make a educated decision. So for $65 you get a tech that has over 45 years experience to perform a Full Synthetic Oil Change, An in depth 60 point digital inspection with Photos and notes, Prioritization list with a plan of attack, Quotes on all recommended service, and a Personal service adviser for questions and advise. In addition all repairs come with a nationwide 2 year 24k mile warrantee as a Napa Auto Care Center. So in the end we are not as cheap as your buddy in your driveway but we provide a value that is worth every cent. A piece of mind and confidence that your vehicle is cared for by a company that not only cares to do the job right but cares for its customers as well. Thanks Again, Eric

- 1st Class Alignment & Repair
5

I actually had a good experience with them I had told them my bearing was going on the passenger side so they went over it n they told me it was the bearings n a couple other things I needed done...n they put it on the computer to let me know my car is good.. I do recommend people to go there they r fair with their prices n look over ur entire car over on the computer I've had bad experiences with mechanics I can say this time I was pleased with these guys so I was happy with them ..they Tex u before they start the job to see if u want them to fix ur car n explain the situation...

4

Good job i believe Thought miles services comes with a oil change because I sure didn’t get one

Hello thanks for your review, 60K doesn't include an oil change as oil is based on need off last service However I do see our notes that your sticker was illegible therefore we should have asked you if you wanted one based on need since last oil change.. I have discussed this with team and thank you for bringing it to my attention! We are always striving to be our best..

- 1st Class Alignment & Repair
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