Way to expensive and the upsale is ridiculous
Hello Allen, Thank you for your review. Unfortunately as you know everything in this day and age is expensive and difficult in all industries. With inflation, cost of labor and parts are up to unbelievable levels. But now with all that said we also pride ourselves in providing great value for the cost of service. Our technicians have a combined experience of over 150 years, we provide them with continued training and have updated equipment and diagnosis tools to deliver an accurate and professional service to our customers. We understand that everyone works hard for their money and we do not take that lightly when they entrust us to service their vehicle. In regards to the up sale we believe most people have no idea the actual condition of their vehicle and entrust us as the professional to advise them of everything needed or recommended for safety and maintenance. A well maintained vehicle can save a person thousands in the long run in repair bills. As you may know we just advised of the needs with a no pressure approach so all our customers can be informed to make a educated decision. So for $65 you get a tech that has over 45 years experience to perform a Full Synthetic Oil Change, An in depth 60 point digital inspection with Photos and notes, Prioritization list with a plan of attack, Quotes on all recommended service, and a Personal service adviser for questions and advise. In addition all repairs come with a nationwide 2 year 24k mile warrantee as a Napa Auto Care Center. So in the end we are not as cheap as your buddy in your driveway but we provide a value that is worth every cent. A piece of mind and confidence that your vehicle is cared for by a company that not only cares to do the job right but cares for its customers as well. Thanks Again, Eric
- 1st Class Alignment & Repair