I'm not entirely convinced that they didn't take advantage of my elderly mother when she took her minivan for the taillight to be replaced. Instead, they seemed to find problem after problem where there didn't seem to be before, costing us five times more than expected.
She came in for a nys inspection and it failed for brakes and tail light being out. The condition of the brakes were unsafe and failed nys requirements. She was shown the old parts and Contacting us Wednesday to go over other needs. We do not take advantage of any customers and receive full approval before any repairs were made. She was pleased with the work and left happy.
- 1st Class Alignment & Repair