Port Jervis AUTO REPAIR

This has been my favorite repair shop locally for a few years now. They always find out what's wrong and have always done honest work and at a good price. I've never had a single complaint using this shop and I always find myself coming to them first whenever I have an issue with a vehicle. They are always up front about availability whenever you call in and will always go over all the options especially on a major repair, explaining what has to be repaired vs what can be which is what sets this place apart from many others I've used. They have never once tried to sell me a repair I didnt need and I've never had to revisit a repair they've done on any of the vehicles I've brought in over the years. For anyone in the Middletown area I'd say this would be a solid first choice. Excellent customer service and professional repairs.

The staff here are absolutely incredible. They not only took my car in for a last minute alternator swap they bent over backwards to make sure the alternator install was done right. They also moved their schedule around to do her oil change this morning. They have informed me every step of the way what was going on and even looked at some of the new parts to make sure they were secure. I will definitely be making my appointments with them from now on. Very honest staff.

I would like to advise, any one that is in need of a mechanic ( do not, I repeat do not go to First class in Middltown New York ). They are located in Dolson Avenue. At first the employees treat you like they care, this is a trap. Once they repair your automobile, You think that all is well. In a couple of days your car starts to develop a new mechanical problem. You take it back to First Class, low and behold they have to take another look at it. They phone you with the details,of what is wrong with your car. Then wham, you are hit with astronomical quote for the additional repair. This will not delight you. Not only are they vampires, they also insult you. The principle Vampire will inform you that it is your fault. I have encountered people that have had the same experience. Please I repeat, do not go to this establishment.

The team at 1st Class is extremely professional and knowledgeable. They explained everything to me every step of the way. I will continue to bring my car here.

Honest people who you can trust! In my experience, this is the best auto shop in the area.

Excellent professional service and friendly, caring and honest atmosphere. It's a pleasure to do business with this shop!

If you do not try to spend $400 to $500 in this store only for the annual inspection, JUST KEEP AWAY FROM HERE. This month I drove here for inspection and they give me more than $400 of quote, when I say I don't need that and I will go, they getting rude and impute the "problem" on NYS system...but fortunately I spent only $21 in another store, and the technician said the "problem" is not actually a problem, no need to change the part.

I've been using this repair shop for a few years now and have been very happy with the level of service they provide. Joey, one of the Tech's, was very accommodating and professional on our last visit for a quick last minute inspection. I highly recommend this repair shop!