Port Jervis AUTO REPAIR

Took my car in to figure out what that god awful sound was coming from the rear of the vehicle. Handsome redheaded guy at the counter told me I needed to replace my rear wheel bearings, had me out the door in about an hour. Was able to do it on my lunch, no muss no fuss. Great folks there.

After a few recommendations and some research, I came to 1st Class Alignment and Repair for the first time earlier this week for some much needed work on my vehicle. From start to finish, 1st Class truly provided service that was true to its name. Ronnie was my point of contact during the whole process and to say he was phenomenal would be an understatement. Not only did he take the time to explain anything I had questions on, he also called with periodic updates on how the work was coming along. Excellent customer service, great work and affordable prices are not something you come by often in this type of industry. But 1st Class is definitely a gem. 11/10 will return for future work on my car! Thank you 1st Class Alignment & Repair for your hard work and excellent service.

Nice people, good service. Called around after dealership quoted me too much for brakes. This place was reasonable, got in that day and they were honest about other upcoming maintenance due on my car. I appreciated that they did not pressure me to buy additional services but made me aware of upcoming expenses. I plan on returning for other work as it comes due. And wi-fi and coffee in waiting room.

Needed new tires, called around town and got shady questions and answers. Stopped in 1st Class Alignment & Repair. Was greeted by a mechanic Joey, told him I was not sure how bad my tires were (as I do not know much about these types of things) we walked to my car and Joey gave me his honest opinion and I also explained I was on a budget. Joey and his team gave me some options as my back tires were not as bad as my front tires. Joey gave me quotes, with taxes and labor which i appreciated as many times I've gone to other (not worth mentioning repair shops) to pick up my vehicle and there are scrupulous fees and it does not add up. I ended up getting all four tires, all done in one day and I was able to pick up my car after work. Everything about the experience, will gave me returning for all services 1st Class Alignment & Repair offer. The HONESTY, the PROFESSIONALISM, the fact that I was acknowledged and spoken to with respect and not lied to, to buy things I didn't need has me extremely pleased with my experience with Joey and his team. Thank you again! I'll be back!

Good shop.