Port Jervis AUTO REPAIR

I had the 49 point vehicle health check. The staff is very friendly.

The staff Gladys is very friendly, professional and treat everyone that comes to the shop as a family. The technician inspect your car repair the issue at hand and advise on other potential issues and how soon it should be addressed. You always walk out of the shop with confidence that you haven received 1st class treatment and repair. The price may be a little high but the service is worthy. Services: Wheel alignment, Oil change

On October 5th, 2021 this shop replaced my front struts as well as a lower passenger front control arm under a warranty. They insisted that the control arm was rusted to the point that it couldn't be reused, which was wrong. They didn't want to do the manual labor to press out the arm so they decided that I have to pay out of pocket to have the control arm replaced because they wouldn't get paid enough to replace the bushing. I was told by multiple other shops that my control arm was perfectly fine and that this shop was lazy and didn't wanna do the extra labor to replace just the bushing. Then I found out later that miraculously the caliper seized after they replaced the control arm on the same exact side and had to be replaced. In short, please don't use this business. You'll regret it in the long run. Do your research before you go to a business. This one is definitely shady. They said they could replace the struts if the control arm wasn't replaced which was a straight lie. They just wanted my money. First Class alignment and repair also said that my control arm was so "rusted" that it had to be replace which was another lie they told. They're greedy and not honest people. I would never go here again even if it was the last mechanic open on earth

Great experience for start to finish! Pricing was fair. Appointment required

Excellent service! Gladys and her team run a truly professional shop! Diagnostics are documented with images and clear explanations of the benefits of service options, with all expenses clearly quoted. Since first coming in 2018, it's been great to be confident that my car is in good hands. I consistently recommend their service to friends and colleagues. Services: Exhaust, Wheel alignment, General repairs & maintenance, Brakes, Auto engine diagnostic

From Gladys at the counter to everyone in the repair shop, you will not find a more honest and reliable place to care for your car. Very knowledgeable and professional all the way! Very happy to have them in my corner. Services: Wheel alignment, Engine repair, Auto engine diagnostic, Steering & suspension repair