Port Jervis AUTO REPAIR

Where do I begin ?! I travel long distance for my 3 jobs and I needed A reliable shop for my car repairs and I stumbled upon this Gem. What initially drew me to 1st class was the SUNY orange student discount (i believe it’s 10%) but their professionalism and reliability gained my trust and continued service. Ms. Gladys always accommodates my family and myself when it comes to our vehicle repairs. She always greets us with a smile and she has a level of compassion that is unmatched in comparison to any other repair shop I’ve been to. Ronnie (one of the mechanics) usually greets me with a smile and casual caring conversation. He is very knowledgeable and skilled about repairs and always dedicates himself to finding the solution to any issue. ALL the mechanics that work at 1st class alignment work here because they have a passion for fixing and maintaining vehicles not for a paycheck. Every single time our cars are checked we are given a diagnostic check report (as seen as below) showing current pictures of our vehicles as well as things that are in good standing, upcoming needed repairs, and if need be URGENT repairs. Thank you guys all for the exceptional service you've given us throughout the years ! I highly recommend to anyone looking for a reliable shop for car repairs ! Services: Wheel alignment, Air & cabin filter replacement, Brakes, Battery, Oil change

They take very good care of my cars & my family members cars. Love you Gladys & family💯❣

I had a wonderful experience with First Class Alignment and Repair. I recently brought a vehicle through Carvana that was making some unusal noises and took it to First Class to have it checked out. Being that it they were about to close, i had to leave the car. fearing that i was going to be stranded because i live about 30 min away, one of the guys at the shop gave me a ride to Enterprise to get a rental. I truly appreciate it. While at the shop, Gladys and her crew took the time to do a complete diagnostic (with pictures and video) of everything good and bad with the car, which was printed out and emailed to me. Gladys also called me to explain everything that was wrong, and the best way to proceed. To me, this was exceptional because unbeknownst to First Class, i took the car to another shop a day prior and i was told the car was fine. I didn't recieve any print out or anything from the other shop, just word of mouth. Being that the car was still under warranty, i didn't have to pay much out of pocket, so that was cool with me. Coming from the city, i will be in need of repair shop (hopefully not to much) that i feel is honest, fair and straightforward, and i belive First Class Auto and Alignment fits the bill. Again, to Gladys and K. Brandon, thanks again for the exceptional work. Services: General repairs & maintenance, Steering & suspension repair, Wheel alignment

The best service around at a good price... Very honest and friendly people.

A well run friendly business, fair and to the point. They will give you a complete rundown of what's wrong in a summary that includes pictures. I would recommend them for any work your car would need. Service: General repairs & maintenance

I got a second opinion here after I got a questionable diagnostic at another facility. I really appreciate how open and honest they were about what (wasn’t) wrong with my car. I will most definitely use them in the future as someone with little to no car maintenance experience, I feel like I can trust what they say. The lobby is also cool to hang out in while you wait! Services: General repairs & maintenance, Air & cabin filter replacement

Very professional and knowledgeable staff. Highly recommended for all your auto repairs and maintenance. Bob D.